Terms & Conditions

Last Updated on: April 16, 2025

Welcome to Expedation.com, your go-to platform for booking flights, hotels, and vacation packages! These Terms and Conditions govern your use of our website, www.expedation.com, and its travel services. By exploring our site or making a booking, you agree to these terms, designed to ensure a smooth, secure, and enjoyable travel experience. Plan your dream trip with ease, knowing we’ve got clear rules in place/

1. Definitions

For clarity, here’s what key terms mean in these Terms and Conditions:

• Expedation.com, “we,” “us,” or “our” refers to Expedation.com, the company operating this travel platform.
• You, “user,” or “customer” means anyone accessing our website or using our services.
• “Services” cover booking flights, hotels, vacation packages, and other travel-related offerings on www.expedation.com.
• “Website” refers to www.expedation.com and its subdomains.
• Third-party providers include airlines, hotels, tour operators, or others providing travel services booked through us.
• Booking means any reservation or purchase made via our services.

2. Acceptance of Terms

By using our website or services, you confirm that you:

• Are at least 18 years old or have a legal guardian’s consent.
• Agree to follow these Terms and Conditions fully.
• Understand these terms and create a binding agreement between you and Expedation.com.

If any part of these terms doesn’t sit right with you, please refrain from using our website or services.

3. Use of Services

3.1 Eligibility

To book or create an account, provide accurate, complete, and up-to-date information. You’re responsible for keeping your account credentials confidential and for any activity under your account.

3.2 Lawful Use

Use our website and services only for legal purposes and in line with these terms. Forbidden actions include:

• Attempting unauthorized access to our systems.
• Uploading viruses, malware, or harmful code.
• Making fraudulent bookings or engaging in deceptive practices.
• Scraping or collecting data without our explicit permission.

3.3 Suspension/Termination

We may pause or end your access without warning if we believe you’ve violated these terms or threatened our platform’s security or functionality.

4. Booking Process

4.1 Booking Confirmation

Bookings depend on availability and third-party provider approval. Once confirmed, you’ll receive an email with your reservation details.

4.2 Accuracy of Information

Ensure all booking details (e.g., names, dates, destinations) are correct and match your travel documents. Mistakes may lead to extra fees or cancellations.

4.3 Third-Party Terms

Bookings follow the rules of third-party providers, which may include fees or restrictions. Check these terms before booking to avoid surprises.

4.4 Pricing Errors

If a pricing error occurs (e.g., due to tech issues or human error), we can cancel the booking and refund you fully, provided we notify you quickly. We’re not required to honor incorrect prices.

4.5 Booking Modifications

Want to change your booking? Submit your requests online on our website. Changes depend on availability and provider approval and may incur fees.

5. Payments

5.1 Payment Methods

We accept major credit/debit cards and other methods listed on our website. Transactions are in U.S. dollars (USD) unless noted otherwise.

5.2 Security

Payments go through secure, PCI-compliant gateways. We don’t store full card details on our servers to keep your data safe.

5.3 Taxes and Fees

Prices typically include taxes and fees unless stated otherwise. Third-party charges (e.g., baggage or resort fees) are your responsibility.

5.4 Currency Conversion

If you pay in a non-USD currency, your provider may charge conversion fees, which we can’t control.

5.5 Authorization

By entering payment details, you allow us to charge the full booking amount, including taxes, fees, or penalties.

6. Cancellations and Refunds

6.1 Cancellation Policy

Cancellations follow third-party provider policies, which may include non-refundable parts. Submit requests via our contact form or speak to an agent on our team.

6.2 Service Fees

We may charge a non-refundable service fee at checkout, which stays non-refundable even if you cancel.

6.3 No-Show Policy

Missing a booked service (e.g., a flight or hotel check-in) doesn’t guarantee a refund unless the provider’s policy allows it.

6.4 Refund Processing

Approved refunds will be transferred to your original payment method within 7-14 business days, depending on third-party timelines. We’re not responsible for delays by providers or processors.

6.5 Disputes

If you think a refund was wrongly denied, reach out to our expert team. We’ll review but can’t guarantee outcomes tied to third-party rules.

7. Travel Documentation and Compliance

7.1 Your Responsibilities

You must:

• Secure valid passports, visas, vaccinations, or other required documents.
• Follow all entry, exit, health, and safety rules for your destinations.
• Check travel advisories or restrictions before you go.

7.2 Liability

We’re not responsible for issues like denied boarding or extra costs due to incomplete or incorrect documents.

7.3 Travel Insurance

We highly suggest travel insurance to cover unexpected issues like cancellations or medical emergencies.

8. Data Protection and Privacy

8.1 Data Collection

We collect details like your name, email, and payment info to process bookings. Our Privacy Policy explains how we handle and protect your data.

8.2 Data Security

We use top-notch security measures, but no online platform is 100% risk-free. We’re not liable for unauthorized access beyond our control.

8.3 Data Sharing

To fulfill bookings, we share your info with third-party providers, who are bound to protect it. We’re not responsible for their practices.

8.4 User Rights

You can request access, correction, or deletion of your data by emailing our customer service team at support@expedation.com, subject to legal or operational limits.

9. Limitation of Liability

9.1 Intermediary Role

We connect you with third-party providers but don’t control their actions. We’re not accountable for issues like flight cancellations or hotel problems.

9.2 Damages

To the fullest extent allowed by law, we’re not liable for indirect, incidental, or consequential damages, like lost profits or inconvenience, from using our services.

9.3 Liability Cap

Our liability for any claim is capped at what you paid for the booking in question.

9.4 Force Majeure

We’re not responsible for delays or failures due to events like natural disasters, political issues, or provider bankruptcies.

10. Intellectual Property

10.1 Ownership

All website content, including text, images, and designs, belongs to Expedation.com or its licensors. You can’t copy, share, or modify it without our written permission, except for personal use.

10.2 Trademarks

“Expedation.com” and related marks are our trademarks. Unauthorized use may lead to legal action.

10.3 User Content

The content you submit, like reviews, gives us a royalty-free license to use or display for business purposes, as outlined in our Privacy Policy.

11. User Conduct

You agree not to:

• Make fraudulent or speculative bookings.
• Share defamatory or harmful content.
• Use bots to scrape data from our site.
• Disrupt our platform’s security or functionality.

Violations may lead to account suspension or legal action.

12. Third-Party Links and Services

12.1 External Links

Our site may link to third-party websites, like airline platforms. We don’t control their content or practices and aren’t responsible for them.

12.2 Third-Party Services

Booked services are provided by third parties. We don’t control their performance and aren’t liable for their failures.

13. Account Security

13.1 Account Protection

Keep your account credentials safe and report unauthorized access to our customer service agents immediately.

13.2 Phishing Awareness

We’ll never ask for sensitive info like passwords via unsolicited emails or calls. Report suspicious requests to us right away.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These terms are governed by the state laws of the USA, ignoring conflict of law principles.

14.2 Dispute Resolution

For disputes:

• Informal Negotiation: Contact us to resolve issues within 30 days.
• Jurisdiction: Unresolved disputes go to state or federal courts. You agree to this venue and waive class action rights.

15. Changes to Terms

We may update these terms to reflect new services or legal needs. Updates will be posted on www.expedation.com, with major changes announced via email or site notice at least 14 days in advance. Continued use means you accept the new terms.

16. Termination of Services

16.1 By Expedation.com

We can suspend or end your access for violations or business reasons, with or without notice.

16.2 By You

You can stop using our services anytime by closing your account, subject to any pending bookings.

16.3 Effect of Termination

After termination, your access ends, but liability, intellectual property, and dispute resolution terms still apply.

17. Accessibility

We’re committed to making our website accessible to everyone, following applicable standards. If you face accessibility issues, email our customer service team for help.

18. Contact Information

Questions or concerns? Reach out at:

• Email: contact@expedation.com
• Website: www.expedation.com/contact
• Phone: +1-800-555-1234

We’ll respond within 48 hours during business days.

19. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and booking agreements, form the complete agreement between you and Expedation.com, replacing any prior discussions.

Plan your dream trip with ease at Expedation.com! We’re here to make your travel experience safe, seamless, and unforgettable.